Privacy Policy

How we collect, use, and protect your data

Last updated: December 14, 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Data We Collect

Personal Information

  • • Name, email address, and contact information
  • • Account credentials and authentication data
  • • Profile preferences and settings
  • • Communications with our support team

Financial Data

  • • Transaction data you upload or input manually
  • • Investment information and portfolio data
  • • Budget and spending category information
  • • Financial goals and preferences

We do not connect to your bank accounts or store banking credentials.

Usage Data

  • • Device information and browser type
  • • IP address and location data (city/country level)
  • • Usage patterns and feature interactions
  • • Performance and error logs

How We Use Your Data

We use your personal data for the following purposes:

Service Provision

  • • Provide expense tracking features
  • • Generate financial insights and reports
  • • Maintain your account and preferences
  • • Process your data uploads

Communication

  • • Send service updates and notifications
  • • Respond to support requests
  • • Share important account information
  • • Marketing (with your consent)

Security & Compliance

  • • Prevent fraud and unauthorized access
  • • Comply with legal obligations
  • • Enforce our terms of service
  • • Maintain platform security

Improvement

  • • Analyze usage patterns
  • • Improve our services and features
  • • Develop new functionality
  • • Fix bugs and performance issues

Data Sharing & Disclosure

We do not sell your personal data to third parties.

We may share your data in the following limited circumstances:

Service Providers

We work with trusted service providers for hosting, analytics, email delivery, and customer support. All providers are contractually required to protect your data.

Legal Requirements

We may disclose data when required by law, court order, or government request, or to protect our rights, property, or safety.

Data Security

We implement comprehensive security measures to protect your data:

Technical Safeguards

  • • Encryption in transit and at rest
  • • Secure data centers with 24/7 monitoring
  • • Regular security audits and testing
  • • Multi-factor authentication support

Operational Safeguards

  • • Employee access controls and training
  • • Data minimization and retention policies
  • • Incident response procedures
  • • Regular backup and recovery testing

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access

Request a copy of your personal data we hold.

Right to Rectification

Correct inaccurate or incomplete data.

Right to Portability

Export your data in a machine-readable format.

Right to Erasure

Request deletion of your personal data.

Contact Our Privacy Team

Privacy Inquiries

For privacy-related questions, concerns, or to exercise your rights:

Email Support
privacy@clarvia.ai
Location
Dubai, UAE

We aim to respond to all privacy inquiries within 2-3 business days

We Value Your Privacy

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